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Review Of Hotel Max Seattle: You Could Rent a Minivan It’d be Cheaper and Larger

February 22nd, 2011

Because of the huge amount of Social Media outreach that Jen over at Hotel Max does, I decided to give it a try.  Described as a “hip boutique hotel” with “Fab Service” I would have to say it is more like Tiny Hotel, with a miserable failure for service.  I review a lot of Hotels, but this one is by far the worst.

While the hotel gets some points for allowing me and Nala to check in early, (noon) we were initially greeted with “Are you sure you have the right hotel?”  I had booked by phone an hour earlier, and HotelRes.com’s Kenny did a great job on the phone being courteous nice, and very helpful, he even called HotelMax to confirm that it was ok to have my cat, Nala, but when arriving with my large bag and cat carrier, I said “I’m checking in” and the response was not, “Welcome to Hotel Max can I get your name” it was “Are you sure you have the right hotel?” followed by an insistence that I didn’t have a reservation, despite having a confirmation email on my phone.

The Room is Tiny.  Really Tiny.  There is no where in the room I can’t touch opposite walls.  The Bathroom is so small that if were to close the door while sitting on the toilet I could rest my head on it.  The Shower is a separate water closet.Review Of Hotel Max Seattle

The art on the wall is stuff you’d pick out at a starving artists show.  Not the “hip art filled” promise of the website, and the art piece in my room doesn’t even do what the Ritz does with it’s local artisans (who might also be starving artists), putting a plaque with the name of the artist and a biography of them or relevant information about the subject.  Instead I have a name and a title, and I’m not sure the name even matches what is signed on the picture.

The Hotel Internet Speed test at less than 1 megabit, despite “Wi-Fi everywhere” I am using my cell phone’s access point as that allowed me to watch Hulu where the Hotel’s internet would not.

There are no drawers to unpack clothes too, so you have to live out of your suit case.  The Drawers are instead filled with $6 Pringles and other over priced snacks.

It is snowing in Seattle as I write this, and the window Air Conditioner/ Heating Unit can’t keep up with the cold. The room is a toasty 66 degrees, despite the heat being set to 76.  When the heat kicks on the TV goes off, and the lights dim.  There is only one open outlet, and only if you unplug a lamp. So charging your cell phone and your laptop at the same time is not going to happen unless you brought your own power strip (like I do).

The Linens on the bed are supposed to be extra luxurious, but are no better than those at the extended stay.  They are a cotton sateen with striping.  Not cozy, and not silky, they are a muddied blend of the two.  Made worse by the fact that the duvet had a large stain on it.  Hotel Max Seattle Review

I wouldn’t sit in the office chair, it had a white stain front and middle on it.  I can only imagine what created that stain.  The black wool cover would not leave anything to the imagination so I used one of only 2 towels provided to the room to cover the chair so I could get some work done.

So why am I still here? Well I thought I should give it a full night since I doubted that I would get my money back if I left, especially since after my 16 hour drive from the bay I really wanted a shower and was willing to pay the $109 for that.

Which brings me to the last thing that annoys me.  This is not a good deal. When I stayed in Tokyo I stayed in a room smaller than this, but with a bathroom down the hall.  That room was $40 a night.  Le Parc I get a bathroom larger than this entire room, plus 2 other “rooms” double the size of the “Max” room, and for the same price per night in West Hollywood.  The Westin 2 Blocks down the street is $20 more per night list, and $20 less per night as a HotWire.com booking.

While I haven’t formally reviewed it, the Roosevelt 2 blocks away it $10 less an night list, and is far superior by every metric, except selection of “Spiritual Reading” which the Hotel Max has a book for everything from Dianetics to Mormonism, in case you forgot you personal copy, or need something to burn in the room in place of the underwhelming window heater.  In any event I won’t be recommending the Hotel Max to anyone I like in the near future.

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